Generally, when pumps don’t prime, it is because air is getting into the system on the suction side. Some things to try yourself are:

1. Make sure there is enough water in the pool. The water level should be around the midway mark of the skimmer opening.

2. Take note of any drips or leaks you find around the pump.

3. Make sure the pump basket lid is on tight.

4. Manually fill the pump basket with water. Sometimes, it can take a few tries.

5. Call us for an on-side inspection.

Your pool may be green due to many factors. However, the most common issue is a chemical imbalance due factors such as plant matter, construction debris. Another common issue is the timing of your pump is off schedule. One last thing to think about, if you’ve had a power outage issue, your timer might have been reset… check timer, etc.

The water level is low and your skimmer is sucking air. There isn’t enough water getting into the skimmer, which is causing that noise.

Gas heaters have a series of safety switches that only allow the heater to heat when all the conditions are met. Some initial things to try are:

1. Make sure the breaker to the heater is on.

2. Make note of any error codes that are on the heater display.

3. Make sure there is adequate water flow through the heater.

4. Make sure the gas is turned on.

5. Call us for an on-site inspection.

Heat pumps, although they are very reliable, can fail to heat a body of water. A technician is required to hold an EPA HVAC certification to service all refrigerated appliances. Despite that, there are a few things you can try yourself:

1. Make sure the breaker is turned on and hasn’t tripped.

2. Make a note of any error codes that are displayed.

3. Make sure there is adequate water flow through the heater.

4. Call us for an on-site inspection.